B.C. launches new #211 service to connect seniors, volunteers during coronavirus pandemic

B.C. launches new #211 service to connect seniors, volunteers during coronavirus pandemic

 WATCH LIVE: B.C. officials to address supporting seniors during COVID-19 pandemic at 1: 00 p.m. PT
British Columbia is launching a new dedicated phone service and website to help connect seniors and people who want to help them during the novel coronavirus pandemic.

The new #211 number can be called form anywhere in the province, and will be staffed with a live operator.

B.C. Seniors’ Advocate Isobel Mackenzie says the service will help the province’s elders who are both most at risk from COVID-19, and who face potentially devastating isolation as a result of strict social distancing measures.

“Wherever you live in B.C., if you want to help seniors with virtual visits, picking up and delivering some groceries, picking up and delivering medications, maybe dropping off a meal or two, call #211 or visit the website and we’ll try to match you up with a senior in your community who needs help,” she said.

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Seniors or their family members who want help can also call the line to be matched with a volunteer.